Shipping policy
Shipping Policy
Destinations and shipping charges
We currently accept orders for eligible United States addresses. Available shipping options and charges are displayed at checkout before payment.
Supplier fulfillment
Our products ship directly from our suppliers. Orders containing products from different suppliers may arrive in separate packages, with separate tracking numbers.
Processing and delivery
Processing and transit times vary by product, supplier, and destination. Any delivery estimates provided are estimates rather than guaranteed arrival dates.
If shipment is delayed beyond the applicable shipment deadline, we will notify you and offer the choice to accept the delay or cancel the unshipped items for a prompt refund.
Tracking
When tracking becomes available, you can find it in your shipping confirmation email or order-status page. Newly created tracking numbers may take time to show carrier updates.
Delivery problems
For damaged, incorrect, missing, or delayed items, email unitysupplycollc@gmail.com with your order number and relevant details. We will work with the supplier to resolve the issue.